Websites, business email, databases and shared files have different requirements. We help select a configuration, set up services and organise ongoing server maintenance.
Tell us about an existing problem or a planned project. We agree the scope, access arrangements and terms before starting work.
We prepare environments for websites, email, databases and backups, as well as VPN, routing and SMS gateway services.
We start with the server’s purpose, resource requirements and access arrangements so that the configuration fits the applications it will run.
02 / MAINTENANCE
Server administration
We manage user accounts, permissions and updates, and configure backups, recovery checks and service monitoring within an agreed scope.
Backup schedules, retention and verification procedures are agreed for each environment. Support conditions are set out in the individual offer.
03 / CONFIGURATION
Software and services
We configure Apache, PHP, MySQL, SMB/Samba file sharing, Active Directory and other agreed services.
Changes take account of version compatibility, permissions and service availability. Any required maintenance window is agreed in advance.
04 / PERFORMANCE
Performance optimisation
We examine CPU, memory, storage, web services and MySQL databases to identify bottlenecks.
Recommendations follow the diagnosis: configuration, queries, application behaviour and hardware capacity can each affect performance.
05 / HARDWARE
Server selection and sales
We supply and configure servers from manufacturers such as Dell, HP and Intel, running Linux or Windows Server. Refurbished equipment is also available through individual offers.
Availability, specifications, equipment condition and warranty terms are confirmed before purchase.
From enquiry to implementation
Understand the requirements
We discuss your environment and identify the information needed to assess the work.
Agree the scope
We establish tasks, costs, timing and any required downtime.
Implement and check
We carry out the agreed changes and check the results. Ongoing support is arranged to match the project.
Hosting or server administration?
For a website and email, compare our Eko, Standard and Pro hosting plans. For system configuration and infrastructure support, tell us what you need.